Refund & Return Policy
Thank you for choosing Kajal Saha & Company. We want to ensure your satisfaction with our services. Please read our Refund & Return Policy carefully.
Refund Policy:
1. No Refunds on Coaching Sessions:
Kajal Saha & Company does not offer refunds for any of its consulting or coaching services. All payments made are final and non-refundable. We encourage clients to reach out to us with any questions before making a purchase or booking a service. We believe in the value of the coaching experience and are committed to delivering the highest quality service.
2. Exceptional Circumstances:
In rare cases of exceptional circumstances, such as unforeseen coach unavailability or technical issues, we may offer reschedules or consider refunds on a case-by-case basis. Refunds will be processed within 5-7 working days. Please contact our customer support team at contact@kajalsaha.com to discuss your situation.
Cancellation Policy:
1. Session Cancellations:
If you need to reschedule or cancel a coaching session, please contact your coach at least 5 hours in advance. Sessions canceled with less notice may be subject to the full session fee.
2. Coach Unavailability:
In the rare event that your coach is unable to fulfill a scheduled session, we will make every effort to reschedule at a time convenient for you.
Contact Us:
For any questions or concerns regarding our Refund & Return Policy, please contact our customer support team at contact@kajalsaha.com.
Thank you for choosing Kajal Saha & Company. We appreciate the opportunity to support you on your journey to personal and professional growth.